Recent work

You bring the problem. We hand back something that works, without you having to worry about how it is put together. A few examples of that in practice.

The form engineers use to log an out-of-hours callout, with fields for site, engineer, notes, discipline and urgency — The out-of-hours callout logger. Used by engineers from their phones.

Ultra Vision Fire & Security

Ultra Vision Callboard

The problem: Incoming calls were easy to miss and hard to prioritise. There was no shared, always-current view of what was coming in, so the office was working off scattered notes and memory.
What we built: A live call board that runs on a screen in the office. Calls appear automatically as clear, colour-coded tiles, sorted by urgency, and the board keeps itself up to date on its own. Nobody has to touch a spreadsheet or refresh anything. Out-of-hours callouts are logged by the engineers from their phones and appear on the board straight away.
The difference: The whole office can see what is waiting and what is in hand at a glance, and logging an out-of-hours callout went from a few minutes on a spreadsheet to about fifteen seconds on a phone.

Read the full case study

Our engineers log a callout from their phone in a few taps rather than editing a spreadsheet at two in the morning. It appears on the board straight away, and they get a confirmation through so they know it is done.
We are reliably getting to customers quicker than we were before, and what used to take the engineers a few minutes of opening up a spreadsheet in the middle of the night now takes about fifteen seconds on their phone.

Rob DrewDirector, Ultra Vision Fire & SecurityGloucester

Read the full testimonial

A digital marketing agency

Market intelligence feed

Keeping track of around 500 companies for useful business signals meant hours of manual research every week, and important changes were still slipping past. Only 3% of the list had the reference details needed to follow a company properly, so most of that research started from nothing.

A tool that fills in the missing company details on its own, then keeps watch for the signals worth knowing about, works out what each one means, and delivers them as a single, filterable feed the team can scan in minutes. It runs to a schedule with nobody triggering it, and anything it is unsure about is held back for a person to check rather than guessed at.

Hours of manual research every week turned into a feed that runs on its own and surfaces only what matters, so the team spends its time acting on opportunities instead of hunting for them.

How it was built

Missing company records now fill themselves in, up from 3% coverage, with a one-tap review step for anything uncertain
Companies with genuinely no page to find are retired for good instead of being re-queued on every run
Runs unattended to a weekly schedule, and a re-run updates existing records rather than duplicating them
Borderline judgement calls go to a review queue instead of being auto-approved, so false positives never reach the client-facing output
A company that errors mid-run is never marked as checked, so nothing is silently skipped
Model input was capped to a bounded slice of each item, holding the running cost on this project to a fraction of a penny per item
Signals feed the client's existing deal records, with the same event reported by several sources collapsed into one row

An enterprise software startup

Growth and conversion work

The team had little visibility into what visitors actually did on the site, and too many were leaving without ever getting in touch.

Set up proper measurement so the team could finally see how visitors moved through the site and where they dropped off. From there, made targeted improvements to turn more of those visitors into customers, and automated parts of the follow-up so the right message went out at the right time on its own.

A clear picture of what visitors do, a site that turns more of them into customers, and less manual chasing along the way.

Not sure what to automate first?

That is usually the best place to start. Tell us where the friction is, and we will tell you honestly what is worth building.

Get in touch

A reply usually the same day
An honest view before any work starts
No sales pitch, no obligation

Ultra Vision Callboard

The problem

Incoming calls were easy to miss and hard to prioritise. There was no shared, always-current view of what was coming in, so the office was working off scattered notes and memory.

What we built

A live call board that runs on a screen in the office. Calls appear automatically as clear, colour-coded tiles, sorted by urgency, and the board keeps itself up to date on its own. Nobody has to touch a spreadsheet or refresh anything. Out-of-hours callouts are logged by the engineers from their phones and appear on the board straight away.

The difference

The whole office can see what is waiting and what is in hand at a glance, and logging an out-of-hours callout went from a few minutes on a spreadsheet to about fifteen seconds on a phone.

Our engineers log a callout from their phone in a few taps rather than editing a spreadsheet at two in the morning. It appears on the board straight away, and they get a confirmation through so they know it is done.
We are reliably getting to customers quicker than we were before, and what used to take the engineers a few minutes of opening up a spreadsheet in the middle of the night now takes about fifteen seconds on their phone.

Rob DrewDirector, Ultra Vision Fire & SecurityGloucester

Read the full testimonial